The product quality is quite good, but the outer packaging is damaged.
Dear, thank you very much for your recognition of our products. We will continue to make every product well and hope to get more of your attention.
翻译:亲,非常感谢您对产品的认可,我们会一如既往的做好每一件产品,希望得到你更多的关注。
Dear customer, we are extremely sorry for the unpleasant shopping experience you had. We also appreciate your suggestions. We will strive to improve and ensure that every product is of high quality. We hope to receive more of your attention and support.